Privacy Policy

User Privacy Policy

Introduction:

Hoffmann Quality Tools India Pvt Ltd. (hereinafter referred to as "we") is aware of the importance of privacy and personal information to users (hereinafter referred to as "you"). We are committed to maintaining your trust in us, adhering to the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choice consent, the principle of minimum necessity, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. At the same time, we undertake that we will take corresponding security protection measures to protect your personal information in accordance with mature security standards in the industry.

Before using our products or services, please be sure to read and fully understand this policy, especially the terms marked in bold or underlined. When you use or continue to use our products or services after this policy is updated, you are deemed to have read, understood and agreed to this policy and its updated version from time to time, and agree to our collection and use of your personal information in accordance with this policy .

By using this website you agree to our use of your personal information (including sensitive personal information) in accordance with this User Privacy Policy , as may be amended from time to time by us at our discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this User Privacy Policy.

We will collect ,use and retain the Personal information given by you subject to this User Privacy Policy at :

Hoffmann Quality Tools India Pvt Ltd with having its registered address at 512,5^th floor, Tower2 ,World trade centre ,Kharadi Pune-411014.

Type of Personal or Sensitive Data or Information Collected:

a) Type of Information

If you want to place an order to purchase products on the E-shop online store, you need to provide Your Name, Valid Email Valid Mobile Number, Company Name , State ,City in India. If you do not provide such information on the e shop website online store account, you will not be able to place an order to purchase products on the E-shop online website. If you only need to use browsing and searching products, you do not need to Your Name, Valid Email Valid Mobile Number, Company Name, State ,City in India.

b) Product display and search

In order to allow you to quickly find the product you need, we may collect device information (including but not limited to device name, device model, device identification code, operating system and application version, language setting, Resolution, service provider network ID (PLMN)), browser type to provide you with a better way to display product information. We will also use your above information in order to continuously improve and optimize the above functions.

You can also accurately find the goods or services you need by searching. We will keep your search content to facilitate your repeated input or show you the products or services associated with your search content.

Please note that individual device information, browser type, or search keyword information alone cannot identify you and does not belong to your personal infomation. We have the right to use it for any purpose; only when your device information, When browser type or search keyword information is combined with your other information and can identify you, during the combined use, we will use your device information, browser type or search keyword information as your personal information, process and protect it in accordance with this policy.

Purpose of collection and usage of information.

We will only collect and use your personal information for the following purposes described in this policy:

a) Online Purchase.

When you provide your information like Your Name, Valid Email Valid Mobile Number ,Company Name , State ,City in India and show your interest to purchase and settle goods or services through the E-shop online store, you need to provide at least the consignee's name, delivery address, zip code, and consignee's contact number (collectively referred to as "order information") in the order to ensure that you place Ordered goods or services can be delivered accurately. At the same time, the order information also includes the order number generated manually or by the system, the product or service information you purchased, the transaction amount and the payment method.

b) Payment function

After you place an order, in order to complete the order payment, you can pay through our banking partner. We will share with our banking account details for you to confirm your payment instructions and complete the payment.

c) Customer service and after-sales functions

In order to identify you and provide feedback, our telephone customer service and after-sales functions may collect your account information, order information and contact information, as well as other information you actively provide or publish.

d) Marketing activities

If you are interested in learning about our news or our products or services, you can obtain our marketing information. In order to send this marketing information to you, we will collect and use your mobile phone number, email address and other personal information. If you do not want to accept the marketing information we send you, you can unsubscribe at any time through SMS prompt reply, email prompt reply unsubscribes or other methods we provide.

Disclosure of information including sensitive personal data or information

We will not share your personal information with any company, organization or individual other than our company, unless we obtain your explicit consent. But the following exceptions:a) You should be fully aware that we do not need your authorization to collect and use personal information in the following situations:i. Information to be provided to the Government Agencies mandated under the law to obtain information including sensitive personal data or information for the purpose of verification of identity , or for prevention, detection, investigation including cyber incidents , prosecution, and punishment of offences. b)You hereby by accessing this website and opting to send enquiry to us deemed to also hereby give your express consent to allow us to provide such the sensitive data to any third party. You hereby also further give your express consent.

4. Reasonable security practises and procedure a) You should be fully aware that we have complied with the reasonable security practises , procedures and standards. We also have the comprehensive documented information security programme and information security policies that contain managerial, technical, operational and physical security control measures that are commensurate with the information assets being protected with the nature of our business. We have a website which is certified under the [IS/ISO/IEC 27001 STANDARD on “Information Technology Security Techniques-Information Security Management System].

5. Transfer of Information a) You hereby by accessing this website and opting to send enquiry to us deemed to also hereby give your express consent to transfer such the sensitive data to our third party vendors who will deliver such goods and services ordered by you from our e-shop website. b) You hereby by accessing this website and opting to send enquiry to us deemed to also hereby give your express consent to transfer such the sensitive data to any other body corporate or person in India , or located in any other country who , that ensures same level of data protection that us adhered by under the prevailing laws. Such transfer however shall only be allowed if it requires for the performance of any lawful contract. c) We will sign strict confidentiality agreements with companies, organizations and individuals that we entrust to process personal information, requiring them to process personal information in accordance with our requirements, this policy and any other relevant confidentiality and security measures. d) We hereby undertake we shall permit you to review the information provided by you and ensure that any personal information or sensitive personal data supplied by you to found to be inaccurate or deficient shall be corrected or amended as feasible we shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by you.

6. Cookies and similar technologies a) In order to provide you with a better visiting experience, we will store small data files called Cookies on your computer or mobile device. Cookies usually contain identifiers, site names and some numbers and characters. With the help of cookies, we can collect data such as your preferences and the items in your shopping cart. b) We will not use Cookies for any purpose other than those stated in this policy. You can enable or disable the Cookies function according to the Cookies instructions in the browser settings. However, if you disable cookies, some functions of the website may not work properly.

Changes in Terms and Conditions:

a)We would like to further inform you the above terms and conditions of this Privacy Policy will be modified / updated as required by the law from time to time without any prior intimation to you. In case of any modification / update of this privacy policy the latest modification / update of the privacy policy shall prevail.

b)Any modification / update in this privacy shall be available to you on this page of our website. You may kindly check this page for updated privacy policy.

Governing law and jurisdiction

This privacy policy is published as per the Indian governing laws.

In case of any disputes ,claims, complaints of any nature the courts of India shall have exclusive jurisdiction.

Limited Liability

We hereby disclaim any liability for any damages arising from the use or inability to use of this e-shop website or its services.

Severability

In case any provisions or part of the provisions is deemed to be invalid or unenforceable by law , the remaining provisions shall still survive , be valid , and be enforceable.