User Agreement
Website End-user Agreement
Version effective date: 28/08/2023
Date last updated:28/08/2023
This Agreement is between you (hereinafter referred to as "user") and Hoffmann Quality Tools India Pvt Ltd the owner and operator of Hoffmann E-shop (hereinafter also referred to as "we" / “this Website” Website: https://www.hoffmann-group.in/en/
Please be sure to read the full text of this Agreement carefully. When you click "I have read" and "submit registration", it means that you have fully understood and understood the entire content of this Agreement and agree to accept all terms, and this Agreement constitutes a mutual Agreement between both parties. These are binding legal documents. If you do not agree with the terms and conditions of this Agreement, you should stop registering on this Website and stop using the services provided by this Website.
According to changes in national laws and regulations and the needs of the operation of this Website, Hoffmann has the right to modify the terms of this Agreement and related rules from time to time. Once the revised content is published on this Website in any form, it will take effect and replace the previous relevant content. Users should pay attention to changes in the announcements, reminders, Agreements, rules and other related content of this Website from time to time. If users do not agree with the updated content, they should stop using this Website immediately; if users continue to use this Website, they are deemed to be aware of the changed content and agree to accept it.
1.Privacy
1.1Please review our Privacy Policy [ Privacy Policy (hoffmann-group.in)], which also governs your visit to [ https://www.hoffmann-group.in/] to understand our practices. The personal information / data provided to us by you during the course of usage of [Hoffmann Group India] will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the Website.
2.E-Platform for Communication
2.1 You agree, understand and acknowledge that the Website is an online platform that enables you to purchase products listed on the Website at the price communicated to you at any time from any location. And Hoffmann Quality Tools India Pvt Ltd is the Distributorship / Franchisee / Authorized Dealer in India for for the companies which are listed on the website to sell the products in india, to sell the products in India and not its manufacturer, any products warranty / guarantee / claims of such concerned products shall strictly subject to the contract between you and the concerned manufacturing company. While products which are manufactured by Hoffmann Group entities shall be subject to the contract between you and Hoffmann Quality Tools India Pvt Ltd.
3.Access to the Website
3.1 We will use every effort to guarantee that the Website will be accessible at all times and that all transmissions will be free of mistakes. This cannot be ensured, though, given the nature of the Internet. Your access to the Website may also periodically be suspended or limited to allow for servicing, cleaning, or the unannounced introduction of new facilities or services. The frequency and length of any such suspension or limitation will be kept to a minimum.
4.License for Website access
4.1Subject to your compliance with these Conditions of Use, Hoffmann Quality Tools India Pvt Ltd grants you a limited license to access and use this Website for personal purposes, but not to download (other than page caching) or modify it, or any portion of it, unless expressly authorised in writing by Hoffmann Quality Tools India Pvt Ltd and/or its affiliates, as applicable. This license excludes any resale or commercial use of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; any downloading or copying of account information for the benefit of another seller; and any use of data mining, robots, or similar data gathering tools, extraction tools.
4.2 You are strictly prohibited to reproduce, duplicate, copy, sell, resell, distribute or otherwise exploit for any commercial purpose, this Website or any portion of this Website (including but not limited to any copyrighted material, trademarks, or other proprietary information).
4.3 You are strictly prohibited to frame or use framing methods to enclose any trademark, logo, or other proprietary material (including images, text, page layout, or form) use any meta tags or other "hidden text" using Hoffmann Quality Tools India Pvt Ltd.’s or its affiliates' names or trademarks. Any unlawful usage shall result in the revocation of the authorization or license given by Hoffmann Quality Tools India Pvt Ltd and/or its affiliates, as applicable.
4.4 You are prohibited to create a hyperlink to this Website's Welcome page, so long as the link does not portray Hoffmann Quality Tools India Pvt Ltd, this Website, their affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You are prohibited to use , this Website, their affiliates logo or other proprietary design or trademark as part of the connection.
5.Your Conduct
5.1 You must not use this Website in any way that causes, or is likely to cause, interruption, damage, or impairment of this Website or access to it in any way. You acknowledge that you, not Hoffmann Quality Tools India Pvt Ltd and/or its affiliates, are solely responsible for any electronic communications and information transmitted from your computer to us, and that you must only use the Website for legitimate reasons.
You must not use the Website for any of the following:
(1). For deception, or in conjunction with a criminal offence or other illegal behaviour.
(2). To send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, insulting or harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic, or menacing.
ethnically objectionable, disparaging or in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, defense, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam; or is patently false and untrue.
(3). To bother, inconvenience, or create unnecessary anxiety.
6.Claims against Objectionable Content
6.1 You can verify any product details supplied by the us about the following on the product detail page:
(1). The total price in single figure of any good or service, along with the breakup price for the good or service, showing all the compulsory and voluntary charges such as delivery charges, postage and handling charges, conveyance charges and the applicable tax, as applicable. These details are available on the invoice issued to you.
(2) Required notifications and information required by relevant legislation, as well as the expiry date of the product being offered for sale, if applicable.
(3) The goods and services we provide for sale, including the place of origin, which are required for the consumer to make an educated decision at the pre-purchase stage.
(4) Importer and the warranties connected to the authenticity or originality of the imported items, and.
(5) Any guarantees or warranties that apply to such products or services. Furthermore, upon request through email, any contractual information needed by law will be made available.
(6)If you believe that any content on the Website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, insulting or harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic, invasive of another’s privacy or menacing; ethnically objectionable, disparaging; or in breach of a third party’s confidential, proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, defense, security or sovereignty of India or friendly relations with foreign States, or public order, or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or in insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; or is patently false and untrue (" Objectionable Content "), please notify us immediately. Once notified Hoffmann Quality Tools India Pvt Ltd and/or its affiliates will make all reasonable endeavors to remove such Objectionable Content complained about within a reasonable time.
7. Intellectual Property Rights
7.1 All content on this Website, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Hoffmann Quality Tools India Pvt Ltd and/or its affiliates or content suppliers, and is protected by Indian and international copyright, author's rights, and database rights laws. All material on this Website is the exclusive property of Hoffmann Quality Tools India Pvt Ltd and/or its affiliates, as applicable, and is protected by Indian and international copyright and database rights laws. All software used on this Website is the property of Hoffmann Quality Tools India Pvt Ltd and/or its affiliates, as applicable, or its software providers, and is protected by Indian and international intellectual property laws.
7.2 You may not systematically extract/or re-use sections of the Website's contents. You may not use any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) any substantial parts of this Website for re-use. You may not additionally develop and/or publish your own database that includes major (e.g.: pricing and product listings) elements of this Website.
7.3 Hoffmann Quality Tools India Pvt Ltd and/or its affiliates, as appropriate, value other people's intellectual property. If you suspect that your intellectual property rights have been utilized in a way that raises concerns about infringement, please contact us.
7.4 [Hoffmann Group India (hoffmann-group.in), Hoffmann Group | Industrial Tooling & Equipment (hoffmann-group.com) ] and other marks indicated on our Website are trademarks or registered trademarks of Intellectual Property Claims Of Hoffmann Quality Tools India Pvt Ltd and/or its affiliates, as appropriate, or its subsidiaries, in the European Union and/or other jurisdictions. Hoffmann Group's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Hoffmann Group. Hoffmann Group 's trademarks and trade dress may not be used in connection with any product or service that is not Hoffmann Group's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Hoffmann Group. All other trademarks not owned by Hoffmann Group that appear on this Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Hoffmann Quality Tools India Pvt Ltd and/or its affiliates, as appropriate, or its subsidiaries.
7.5 One or more patents apply to the Website and to the features and services accessible via the Website, including without limitation: Patent Numbers which are all registered under the name of Hoffmann Group and all corresponding foreign counterparts.
8. Disclaimer
8.1 You understand and agree that you are utilizing the Website's services and transacting at your own risk, and that you will use your best and most sensible judgement before participating into any transactions through the Website. You also realize and agree that you will only use the Website to order things for personal use and not for commercial reasons. We shall not be accountable or responsible for any acts or inactions of sellers, nor for any breach of terms, representations, or guarantees by sellers or manufacturers of the items, and fully disclaim all duty and liability in that regard. We will not arbitrate or settle any problem or disagreement between you and any other third-party manufacturer other than Hoffmann Quality Tools India Pvt Ltd.
8.2 We also expressly disclaim any express or implied warranties or representations regarding the quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed, displayed, or transacted, as well as the content (including product or pricing information and/or specifications) on the Website. While we have taken steps to avoid content errors, this Website, its content, information (including product prices), software, goods, services, and associated visuals are supplied "as is," with no guarantee of any kind. We do not encourage or advocate the sale or purchase of any items on the Website, either implicitly or explicitly.
9. Indemnity and Release
9.1 You agree to indemnify and hold harmless Hoffmann Quality Tools India Pvt Ltd, its subsidiaries, affiliates, and their respective officers, directors, agents, and employees from any claim or demand made by any third party or penalty imposed as a result of or arising from your breach of these Conditions of Use or any document incorporated by reference, or your violation of any law, rules, regulations, or the rights of a third party.
9.2 You expressly release Hoffmann Quality Tools India Pvt Ltd and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability, or other consequence of the vendors' actions/inactions and expressly waive any claims or demands that you may have in this regard under any statute, contract, or otherwise.
10 . Children
10.1 This Website is only available to those who may create a legally binding contract under the Indian Contract Act of 1872. If you are under the age of 18, you may only use this Website with the consent of a parent or guardian.
11. Other Businesses
11.1 On this Website, parties other than and its affiliates may run stores, provide services, or sell product lines. Businesses and individuals, for example, sell their wares on Marketplace. We also give connections to the Websites of related firms and other businesses. We are not responsible for investigating or analyzing any of these businesses or persons, nor do we warrant or support the content of their Websites. Hoffmann Quality Tools India Pvt Ltd accepts no responsibility or liability for any of these or any other third-party's actions, goods, or material. When a third party is engaged in your transactions, you will be able to know, and we may share customer information relating to those transactions with that third party. You should carefully review their privacy statements and other conditions of use.
12. Communications
12.1 You are communicating with us electronically when you visit our Website. When you place an order with us, you must give a valid phone number, email address, and address. We may contact with you through e-mail, SMS, phone call, publishing notices on the Website, or any other means. You agree to receive communications (including transactional, promotional, and/or commercial messages) from us regarding your use of the Website and/or your order placed on this Website for contractual purposes.
13. Losses
13.1 We will not be liable for any business loss (including lost profits, revenue, contracts, expected savings, data, goodwill, or wasted expenditure) or any other indirect or consequential damage that was not reasonably foreseeable to both you and us at the time you begin using the Website.
14.Alteration of Service or Amendments to the Conditions
14.1 We retain the right to alter our Website, policies, and these Terms & Conditions at any moment. You will be subject to the policies and Terms and Conditions of Use in effect at the time you use the Website or order goods from us, unless a change to those policies or these terms is required by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is judged invalid, void, or unenforceable for any reason, that condition is deemed severable and has no bearing on the validity and enforceability of the other conditions.
15. Events beyond our reasonable control
15.1 We shall not be held liable for any delay or failure to comply with our duties under these terms and conditions if the delay or failure is caused by a cause beyond our reasonable control. This condition has no bearing on your statutory rights.
16.Waiver
16.1 If you violate these terms and we do nothing, we will still be able to utilize our rights and remedies in any subsequent scenario where you violate these terms.
17. Governing law and Jurisdiction
17.1 These conditions are governed by and construed in accordance with the laws of India. You agree, to submit to the exclusive jurisdiction of the courts at Pune.
18. Our Details
18.1 This Website is operated by Hoffmann Quality Tools India Pvt Ltd
For this Website, you could contact us by visiting: [ https://www.hoffmann-group.in/ ]
19.Customer Complaint Details
19.1 In the reply e-mails sent to consumers, the data relevant to each customer complaint submitted (including the status of the complaint and tracking details) are supplied to the customers.