Returns & Refund Policy

Last updated: 14 May 2025

We want you to be satisfied with your purchase. If you're not, here’s how we handle returns and refunds.

1. Eligibility for Returns

• Items must be unused, in original packaging, and returned within 15 days of delivery.
• Proof of purchase (invoice or order confirmation) is required.

2. Non-returnable Items

• Custom orders or items marked “non-returnable” at the time of purchase.

3. Refund Process

• Once your return is received and inspected, we’ll notify you via email.
• Approved returns will be refunded to your original payment method within 7–10 business days.

4. Shipping Costs

• Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong or defective product).